Where are the UK’s happiest employees?

71% of UK’s employees feel satisfied in their current job, according to survey by business

Psychologists, OPP.

As the study of more than 2,500 employees found that even though employee satisfaction is on the rise, there are regional differences as to where Britain’s most satisfied employees reside.

The UK’s most cheerful workers can be found in Norwich, Liverpool and Birmingham, with more than 70% of employees feeling fulfilled within their career.

However, fulfilment within workers is at its lowest in Newcastle, Glasgow and Cardiff, even though employee happiness is on the rise, as 36% of all surveyed employees said they feel more content at work than they did last year.

The top three factors influencing satisfaction within employees were: workload (26%), salary increases (25%) and changes in management (22%). Regardless of improving satisfaction levels, over a third of UK workers do not feel successful at work and feel that they don’t receive the support they need.

Workplace dissatisfaction peaks among employees working in the finance sector and 18% describe themselves as very or quite dissatisfied, closely followed by retail, catering and leisure were 16% of staff feel disconnected at work.

A staggering 79% of workers in architecture, engineering and building feel satisfied in their roles, as do those working in sales, media and marketing.

John Hackston, Head of Research at OPP, said: “Although it is great to see employee happiness on the rise, our research shows that job satisfaction doesn’t fully translate into feelings successful at work.

“By addressing the factors that affect workplace satisfaction, businesses can help their employees achieve their full potential.”


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